The sign up bonus and other promotions they have are great. Like the lucky charm chests you can open after making a deposit, that's one thing that is offered only on bitofgold. Deposits are made quickly with no issues. If I could recommend any improvements it would definitely be less pop ups on the site and if the withdrawal process could be more efficient. It says withdrawals can take up to 24 hours but you don't know if it's going to be paid out within an hour or take the full 24 hours. Also I recently had a withdrawal declined bc it was won from bonus credits earned on the gaming platform. I would understand if i hadn't made any deposits to that platform recently but I had made deposits that same day and days leading up to it.

So far after my first deposit I won 150 and am super happy with the game choices. Although I haven't been paid out yet as soon as I am I will drop some more money in and try again. It's been 3 days already so I hope it comes soon.

This casino had absolutely the worst customer service representative. I’ve had a monster for a phone representative. Their name was Simon. He asked for items I clearly explained I was having issues with, he is obviously slow… I understand why the company feels the need to hire folks who were in special Olympics… it just make the communication tough on clients