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Originally I had issues with a couple of things with KYC and VPN issues. Susan from support was incredible help and was more than happy to help with every question/request I had. The issues with the VPN was sorted within a couple of emails. There was technical difficulties with KYC and there was a lot of emails backwards and forwards but as a apologies I was even given some compensation which was not even requested but as a good will gesture for the issues. Once my KYC was all confirmed I received an email and I made my crypto withdrawal straight away. Within 30 minutes of me making my withdrawal I had already received payment. As always check the Ts and Cs for games not allowed during wagering. I can’t thank Susan enough for her help and understanding. Technical issues can’t be helped it happens to everyone at some point.

Couldn’t have been more happy with the team at clubs!! On a random day when nothing was quite going how I’d like it to, I received a random email from the support staff informing me that I was being considered for the vip continuity program! What a surprise! Turned my day around immediately. What a nice feeling that I’m not just another number in the circuit. Thanks so much guys!!!