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I have been playing on Stackr for a little while ..I went to redeem with the option to have it instantly sent to my debit card. .. noticed it was pending for good Amount of time ..few hours later they sent an email stating my account was closed and said its cuz I was using vpn.. I wasn’t. I went back and forth by email with no luck. I reached out on FB messenger and low and behold a manager named Conner responded, apologized and fixed my account and sent my redemption.. I was beside myself almost crying because I thought I was out of the SC I won. They are by far the best as far as games , redeems and the actual support from them

I asked to self exclude on 4 separate occasions and each time a ‘VIP’ manager contacted me to offer cash rewards and asked me to ‘hold on a little longer and not make any final decisions’. The customer support team are the most useless and unhelpful team I’ve ever had to deal with and are now ignoring my emails. I’ve asked to make a formal complaint but the complaints email they have supplied does not work! Avoid this casino at all costs, looks at reviews on reputable sites like casino.guru to understand why!

I have won 3x now and my payout came quickly after I submitted all the necessary documents and that was also made simple

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