I have been playing with this casino for well over a year, I've won some and lost some, but payout has never been an issue. Always fast and easy, until today. After meeting the playthrough and requesting a withdrawal I get a reply saying declined, because I didn't remove 5.86 cents when i requested my payout. No problem. I go back in and remove it and process it again. This time they tell me declined for Over betting. I have NEVER gotten that before and have been playing as I always have when I received my payouts (Mostly $500) 10x max cashout. But not this time!When I reached out to support. they were not help. but I got an email saying. they will be crediting my original deposit back to my account and Good Luck... I want my 500 dollar winnings added back to my account and my withdrawal processed. This is ridiculous and something I have never experienced before. Not sure who's working there today, but someone needs to fix this.UPDATE 8/13Very impressed with the thorough review of my account and the context provided and the decision made as a one time curtesy. While not the full amount, I understand the rationale and decision and appreciate them making it right. This is experience I have been accustomed to and it has restored my positive opinion of them.

I’ve been playing on Clubs Poker for quite some time now, and I can honestly say the customer support team here is unmatched. I originally won $8,000 on the platform about six months ago, and from that moment forward, I’ve consistently been treated with professionalism, patience, and care — something you just don’t see often in this space.Most recently, I ran into an issue with a promotional offer that had expired. Understandably, I was disappointed — but within moments of reaching out, Isobel stepped in with genuine empathy and kindness. She didn’t just offer a canned response — she made sure I felt heard, valued, and respected. She even added a token of appreciation to my account while we waited for a fix, which honestly helped me keep my cool during a pretty frustrating moment.Then Heather came through with the follow-up, going above and beyond to honor the expired promotion simply because I’ve been a loyal VIP. That level of commitment to their players? You just don’t see it often.What stands out most is the human touch — Isobel especially deserves major credit for how she handled things. It wasn’t just about solving the problem; it was about how she did it. Respectful, kind, and sincerely supportive.If you're looking for a platform where you’re treated like more than just a user ID, Clubs Poker is it. They’ve earned my trust again, and I truly appreciate the support team for making that possible — especially Isobel.Thank you again for everything.— Mark

It has heaps good games and easy deposit methods

the reviews are on point, be it good or bad

There is a huge selection of games that are fun to play. Would recommend!