Juan, the supervisor advised he was unable to view my account and assist with a payout. I’ve had multiple issues with this betting site but Juan was very unprofessional and unpleasant. It hearts my heart as I’m a habitual gambler and I get treated this way when my host is unavailable. He even hung up on me. I gamble at least $60k a year, you think they’d value a consumer who “keeps the lights on” right?

I really like to play on Punt. They have a nice categorized selection of games. Their customer service is usually quick to respond. They have instant redemptions. I've redeemed multiple times. However, those are most definitely spaced out redemptions. I only win once every few months, which is significantly less than most other casinos. Their only other flaw is that their daily bonus doesn't always function properly and if it messes up it will restart your daily bonus at day one.