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Well once I got a new phone, the location actually worked correctly. I live in Virginia but work in Tennessee. So for about 2 years, no matter what I did, it always showed my location in TN- where worldwinner isn't allowed. So I finally got to play cash games again and I really enjoy it.

Susan thank you for reaching out to resolve this matter, it made all the difference. Just to clarify I contacted Support through emails, since live chat wasn't available 17 times. You explained that my emails some how went to spam but only twice did I get a response. As I promised and since you contacted me, which was all I wanted, and in the end resolved this matter I have changed my 1 star status to 4 stars. Because of you and how you handled this complaint is the reason my review has changed. Just a heads-up on other complaints I have seen that yes if you are a player from the USA you will have to use a VPN and change your location to Germany and that will allow you more games to play, not all but quite a few more than none at all.

These are forcing people to deposit by sending false promotional email and I got promotional email from bigbazzi to deposit through Astropay wallet and get instantly 50% back in Astropay wallet. I deposit 20000 inr and no cash back added till now and after so much complaint they are saying same words your query will be resolved soon and cash back will be added very soon. Ticket Id 368999

I got great player experience, very high betting odds