On August 26, I deposited 150 euros, but the account showed a different amount. Initially, support claimed I deposited that amount, but after I provided a receipt, they acknowledged and fixed the error.

This is a reputable site as I had no difficulty with both adding funds with my debit card and withdrawing funds onto my PayPal account. I wish funds transfered a little quicker than up to ten days for funds to be loaded onto my PayPal account. Also it can be very frustrating waiting for results or even for another player that you are supposed to be competing with "head to head's score to be loaded and added to your results while other times it is immediate. I'm not sure how long is the longest I've waited for my challengers results to be loaded but it is in excess of an hour for many times I log out before the app even finds a competitors scores to be added against my score. This makes it hard to believe the algorithm is not picking scores to be higher or lower than yours based on whether the system wants you to win or lose. I don't understand why sometimes it's instantly that a competitor score is given with instant results that you've won or lost and sometimes results come with another player chosen but not finished with their game so your just waiting for someone to finish their game and often the results are loaded with your score and the competitors slot listed as open meaning there is not even another player chosen to compare their score to mine yet. Especially when results are left open and I frustrated with the thought that the system is waiting for a player to score higher because the algorithm is set to have you lose enough money to cause you to have to add money. Then after a while of losing and adding funds as if you've added enough to trigger a winning streak will all of a sudden scores that previously were being crushed by competitors will be high enough to win for a short while until time must run out and the system starts picking scores and challengers to cause you to start losing again in order to force you to add more money. I wish this was explained in more detail because with thousands of players I find it hard to believe it can take over an hour for someone to play the same game and have a result to compare to my score. Is my score being compared to someone who actually played the same deal and game layout as you've just played or is it random score vs score meaning they might be getting a more playable or easy to win layout? For this reason I gave it 4 stars because while you can trust your money is safely added and that if you can get a win streak steady enough to accumulate an amount worth withdrawing. Is it really in turn for example when I play a game of solitaire is my score simply compared to the next person who plays the same game and are they given the same cards layed out in the same order as the game I played or is it just the next person to play the same game with any random layout that comes up. Or is it like I believe that the challengers score is based on an algorithm where you are given results with scores lower than yours because you've triggered the algorithm to give you winning results by adding enough funds or by enough time and losing games accumulating that it allows you to win a predetermined number of games?, games until you reach a specific amount won?, or a time limit?. Where your winning results are increase until the algorithm runs the time limit the amount you are supposed to win or does it simply change by percentage. Like an average percentage of 40% of game will be won and after you hit the amount lost or loaded onto your account it ups your winning percentage to 70 or 80% for a short amount of time. So play at your own risk, but don't expect to get rich unless you figure out how or are lucky enough to beat the algorithm and win at all the right times. Good luck!

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