Won $50 on free spins. Denied the withdrawal request for "multiple accounts", which apparently was determined on the basis of IP address. None of the other accounts belonged to me, nor was I on a shared device. Matches likely due to the fact that Apple devices re-use IP addresses. When I asked for an explanation, the representative refused to provide one, simply telling me I should read the terms and conditions so I'm not so confused.

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I’m so pleased with my most recent redemption!! In the past I’ve been able to redeem on Scrooge in Cryptocurrency but this time I tried transferring to my bank account. It processed in about 24 hours and using my bank account eliminated the crypto trading fees. I also like the games on Scrooge. It feels like I have a real chance of winning when I play on this platform!!

Dedicated team that have great knowledge and a will to help. Hopefully they can employ more people to shorten response times.