I’ve been playing here for a longtime and since I’ve began things seemed pretty consistent however lately it’s taken a downhill turn monthly bonuses are non existent, asking to speak to a host is now difficult you have to tell the CSR why you need to speak with them. I do love this casino but payouts should be same day not 24-48 and they should work on the weekend to send deposits especially when bitcoin is your withdrawal method. For the most part I’m happy with them and will still play here and all the sister casinos

I was excited until I put in a second withdraw request. Received a confirmation email of accepted request and nothing else. It's been over 24 hrs and I've not received funds yet. I've spoken with customer service and emailed them and the same reply of " our system has been fixed and issue resolved, your request is being processed". But it has NOT. It's still in pending status on hold. The new request is in the same status after email confirmation of being accepted. I'm getting the run around instead of a straight forward answer. It's looking like I've wasted money and time on this game.