As always my experience with Arnold in the bitogold customer service depth was A#1 everyone at bitogold is very professional and efficient at their jobs as well as friendly. Not to mention this casino is so legit they always pay in a timely manner. Good payouts too. I just won $400 this morning. Was an awesome way to.start my day.

I still give this casino 5 stars, mainly because there is never a dull moment while playing. I believe once they get back on track with the redemption it will be ok. My redemption was placed on July the 20th and it is now almost September. You would usually get your redemption in a couple of days, sometimes the next day. Been playing here for awhile, so I'm a stick with them.

I had an issue with a Casino establishment which had reached lengths of over a month. Once I got Natalia on board from Casino.Guru things started moving in some direction and in the end because of her and her great work and patience the issue got solved. I’m very thankful for Natalia and Casino. Guru. Processes sometimes take time and it can be hard to be patient especially if there’s a lot at stake but trust the process and they will assist you all the way.