i used to love bitplay. but last night i sent my deposit and they never put it on my game. i have spent at least an hour talking to live chat support, who has made it abundantly clear that they do not care to help me. i have emailed support and attached my ltc receipt and transaction hash to prove payment. they haven't bothered replying. live support has blocked me, although i was not offensive or belligerent. i tried to call and i get a recording saying the line is currently busy. at this point, i have no other choice than to believe that they have stolen my money. and all the while, i am being treated as though i am the one who has done something wrong. UNACCEPTABLE!

On my sign up I won $200 which I thought was pretty awesome. The payout is super quick. They say within 24 hours and there not lying. All my cash outs have came 2 to 4 hours early. The sign up is easy and they have you do kyc before they let play I like that alot. Thank you scrooge casino without you I'd be so bored.