Everything has been easy to navigate at the Bitplay website and anytime I was unsure how to proceed, a member of the support was always a chat link away. Without Archie I might have given up on learning bitcoin. Thanks!

I've played with them more than 2 times now and I've cashed out once already. They're definitely legit and a good casino to play with

I honestly can’t believe how difficult this casino has made it for me to self-exclude. In my experience, their “responsible gaming” policies feel completely meaningless because no one actually follows them.I first reached out through live chat, where I was told they “can’t close accounts” and that I needed to call support instead. So I called, only to be told that I needed to use live chat. When I went back to chat, they repeated again that they cannot help with self-exclusion. It felt like being stuck in an endless loop where no one takes responsibility.I’ve now sent three emails requesting self-exclusion, and I haven’t received a single reply. Not even an acknowledgement.For a company that advertises responsible gaming, my experience has been the complete opposite. I’ve tried repeatedly to follow their process and protect myself, but it feels like they’re making it as hard as possible.I’m extremely disappointed and genuinely concerned that a casino in 2025 can still handle self-exclusion this poorly. I will not be using this site again, and I strongly urge others to be cautious.EDIT: They wrote all this back, but know that I have yet to receive any email back from them after a week and my account is still fully active :)

Fake casino, with an Anjuan license ( only fake casino’s have an Anjuan license) do everything to let you lose money. If you have a big balance it takes days / weeks to withdrawal the money. Only €1000 withdrawal limit each day. ( what casino has a withdrawal limit of only €1000 each day)Sometimes you can’t even withdrawal your balance because you get an error when you try to withdrawal your balance. Support is very bad will never help you only try to let you deposit more.If you ask them to up your withdrawal limits they say they have to ask there department to check your account for activity. They let you wait 5 days and if you lose the balance you will receive a text they changed your withdrawal limit to 1.5k each day ( when you don’t need it anymore because you lost everything.Site is very slow and lagging. I did play here for a long time, made more than 1.5m in wagers on this site and still they won’t up my withdrawal limits.Please people don’t play here, you will have problems with them in the future if you are going to play here. Play on better sites this site is bad!

All is great.