Susan thank you for reaching out to resolve this matter, it made all the difference. Just to clarify I contacted Support through emails, since live chat wasn't available 17 times. You explained that my emails some how went to spam but only twice did I get a response. As I promised and since you contacted me, which was all I wanted, and in the end resolved this matter I have changed my 1 star status to 4 stars. Because of you and how you handled this complaint is the reason my review has changed. Just a heads-up on other complaints I have seen that yes if you are a player from the USA you will have to use a VPN and change your location to Germany and that will allow you more games to play, not all but quite a few more than none at all.

Site is a little tough to figure out but once you get the hang of it it’s fine. Deposited with Tino and he was great. Lost my money and tried to deposit again but Tino never answered my texts or calls. Overall not bad and I would play here again if the site got an upgrade and the vip managers called me back.

This is the best website ever I really liked it I can't wait to come back and play some more. You are the best people I just hope to spend some more time with you online and just spending spinners.