Amazing team that supports players, who have issues with casinos. I managed to get a refund of 4500€ from an online casino with the help of the Casino Guru team.

I truly appreciate the intervention of Casinoguru’s completely free complaint resolution service, which helped ensure that my withdrawal requests—delayed for many days by several casinos—were finally completed. I hope that in the future, should any issues arise regarding deposits, withdrawals, account verification, or similar matters, I will continue to receive your valuable assistance. Thank you sincerely.

Had a small issue that was resolved quickly. The team was attentive and helpful but I'll give them 4 stars for now.

I absolutely love playing on Scrooge. It has my favorite games which I can’t say for every site that I play on. Verification was so easy, it took only a few minutes and a few documents and I was approved same day for redemption. I chose an instant payout and it was exactly that; instant. I put in my redemption request, went back to playing and watched as the notification popped up showing my deposit. Just a really fun experience where I actually win and can redeem my prize super fast.