Well for starters they are taking forever to send me my winnings when I put in the request around 6:00 AM EST and it's now 3:00 PM and still nothing, and yes I know y'all have alot of customers but winnings should definitely be sent out in a timely manner! Y'all definitely need to work on your customer service agents as well and also the finance team to respond to emails in a timely manner and not just when they feel like it. Still have a help desk service ticket open for 72 hours for a double payment sent to same address and no one has contacted me through email to update me at all. I have sent in multiple emails trying to reach someone but no response. So for the record that's why I gave 2 stars. You guys really need to step your game up or you might start losing customers. I'm just saying. Thank you for your time. Have a great day!

Horrible game selectionHorrible game selection, as the majority of the games are not available for Canadians.I didn't win much as I couldn't play the games I usually play. I provided them with the information they requested, and I played there. I have taken images of my account, let's see them get this review removed, horrible casinoYou should hide games that are not available to Canadians as your suppose too. I will contact pragmatic play as I know 100% you are breaking their terms by allowing their games to be seen by players out of their region