I asked to self exclude on 4 separate occasions and each time a ‘VIP’ manager contacted me to offer cash rewards and asked me to ‘hold on a little longer and not make any final decisions’. The customer support team are the most useless and unhelpful team I’ve ever had to deal with and are now ignoring my emails. I’ve asked to make a formal complaint but the complaints email they have supplied does not work! Avoid this casino at all costs, looks at reviews on reputable sites like casino.guru to understand why!

Nice site and wonderful customer support @eudenzero

I love that they are instant payouts! Huge variety of games and super friendly customer service. Definitely would recommend to anybody wanting to give them a try!

Fantastic Online Casino Experience!I've been playing at WinAud for a while now, and I couldn’t be more satisfied with my experience. The games selection is impressive, with a great variety of slots, table games, and live dealer options that make it feel like a real casino experience from the comfort of my home. The site is well-designed and easy to navigate, even on mobile, which is a big plus for me.The loyalty program is also a standout feature. I love that I earn points with each deposit, which is great for keeping the excitement going. I also appreciate the 1-month grace period on points, as it keeps me motivated to stay active without feeling pressured. Plus, the bonuses and promotions are regular and really generous compared to other sites I've tried.What really stands out, though, is the customer service. They’re quick, friendly, and always there to help if you need it, which makes a huge difference. Overall, I highly recommend WinAud to anyone looking for a secure, rewarding, and exciting online casino experience in Australia!