I asked to self exclude on 4 separate occasions and each time a ‘VIP’ manager contacted me to offer cash rewards and asked me to ‘hold on a little longer and not make any final decisions’. The customer support team are the most useless and unhelpful team I’ve ever had to deal with and are now ignoring my emails. I’ve asked to make a formal complaint but the complaints email they have supplied does not work! Avoid this casino at all costs, looks at reviews on reputable sites like casino.guru to understand why!

I like their website layout because very simple and easily find anything which member wants. Its depositing and depositing bonus is too good that often I got bounces using Casino Guru website.Resolving the players complaints are very fascinating for me because they listen players problems. About support its fifty fifty not bad not so responsive. Important thing on their site is Tournament in which everyone can participate but how winners will receive their prizes they don't mention on website. Negative point for me in this site is that I use VPN to open their website otherwise it doesn't open.

I am honest when I say this. Man I was about to give up with verification but their customer service level was on point with my frustration, that I couldn't give up. Needless to say WE got though it and got me my money and the verification. Thank you to the several customer service agents that deal with ppl like me ( lol ).

I found WeLoveLotto super simple to use! Singing up was fast, and buying tickets online felt safe. They offer lots of lottery options, and I loved getting email updates about my tickets. Great experience overall!

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