I strongly advise against playing or investing any money at this casino. Over the past three days, I’ve made repeated attempts to redeem a modest $100, only to be met with an exhausting cycle of delays and redundant verification requests. Because I once used my Skrill card—though not on my most recent deposit—I’ve been asked to submit a screenshot of my virtual card six separate times.I’ve already provided both my bank and Skrill statements to confirm account ownership, yet they continue to claim more proof is needed. Most recently, they’ve demanded evidence that the virtual card is “in my possession”—a request that’s not only unreasonable, but fundamentally nonsensical. By definition, a virtual card isn’t a physical object you can hold. It exists digitally. Asking for physical proof of a virtual item is just another tactic to stall and avoid paying out.I’ve requested my account be closed four times. Each time, they respond with vague promises to “check the status” or ask for yet another document. It’s a textbook runaround. The truth is, they have no intention of honoring withdrawals, and I have no intention of spending another dime on their site.

I completed the bonus wagering requirements at JoCasino and the system confirmed it by converting my bonus into real money (€125). I then requested a withdrawal – but it was rejected.Support claimed I “violated the terms” because I used the Bonus Buy feature. However, this rule is not mentioned clearly in their terms and conditions. I never bet more than €0.10 per spin – Bonus Buy just triggers a feature, it doesn’t change the stake. The system allowed it, no warning was shown, and the bonus was marked as completed.When I asked for clarification, the support agent just repeated “Bonus Buy is a bet” and refused to point out where this is stated in the rules. No transparency, no fairness, no real help.I feel misled and disappointed. I’ve already filed complaints with licensing authorities and consumer protection platforms.

Good games, Good offers, Good winnings :)